Privacy Policy

1. Your Data

We will process the following personal data:

• Names and contact details of individuals registering to use Arden Rede LTD services.

1.1 Purpose

We are processing your personal data for the purposes of sharing relevant information with you including to provide access to our tools, reports, events, services, and programmes, and to manage your account.

1.2 Legal Basis of Processing

The legal basis for processing your personal data is your consent and/or legitimate interest.

1.3 Recipients

We may share your data with organisations working on our behalf to deliver services to you and to manage your account. Any use of this data would be subject to confidentiality agreements. We may also share your data if required to do so by law, for example, by court order or to prevent fraud or other crime. As your personal data will be stored on our IT infrastructure, it will also be shared with our data processors.

1.4 Retention

We review all data we hold on a regular basis and will only retain data where we believe there is consent or legitimate interest. Where we have entered into a formal contract, we will retain your data for a period of 6 years from the end of our engagement.

1.5 Automated Decision Making

Your personal data will not be subject to automated decision-making.

2. Your Rights

You have the following rights regarding your personal data:

• The right to request information about how your personal data is processed and to request a copy of any personal data you have provided, in a structured, commonly used, and machine-readable format.
• The right to request that any inaccuracies in your personal data are rectified without delay.
• The right to request that any incomplete personal data are completed, including by means of a supplementary statement.
• The right to request that your personal data is erased if there is no longer justification for it to be processed.
• The right to request, in certain circumstances, that the processing of your personal data is restricted (for example, where accuracy is contested).
• The right to object to the processing of your personal data.
• The right to withdraw consent to the processing of your personal data at any time.

3. International Transfers

Some data (e.g. accessing the helpdesk) is stored on our IT infrastructure and shared with our data processors, so may be transferred and stored securely outside the European Economic Area. Where this is the case, it will be subject to equivalent legal protection through the use of Model Contract Clauses and/or certification under the Privacy Shield Scheme by a US-based company.

4. Complaints

If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator. The Information Commissioner can be contacted at:

Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.

5. Contact Details

The data controller for your personal data is Arden Rede LTD. You can contact the Arden Rede LTD Data Protection Officer at: